To answers everyone’s question, yes I am back. I have been back since the 15th of May but because of the bucket load of work waiting for me, I hadn’t been able to blog about anything until now.
10th April 2013 :
When we arrived at the client’s site, we discovered it was a public holiday as their new elected president was being sworn in today. We thought we had caught a lucky break so we went back to the hotel to either work on the golive plan or rest. Though it was shortlived, we got a call from our client while it was a holiday but we were expected to come in and work with the skeleton crew there.
Finally now that we were there our worse fears were confirmed, in the six months since we had left, client had done no UAT nor did they do any of the mandatory certifications with the other systems meaning none of the possible issues that would have been uncovered by UAT have yet to be fixed. Golive is only possible once the UAT had uncovered all the issues and client was comfortable with using the system, none of these conditions had been satisfied at all even though our PM had informed us everything was ready to go on client side.
They were neither comfortable or ready and we knew high hell there would be heaps of issues since this system was very new and because of cost cutting measures at our company, there was no QA done for this product and the PM instead relied on the client to help uncover them- sort of like how Microsoft got their customers to test their flagship product for free.